Telephone Consumer Protection

5 Consumer Protection Laws You Should Know About

Consumer protection laws are in place to help with issues that may arise when purchasing goods and services. In some cases, you may feel that the business has taken advantage of you, or you may need help if something unexpected happens during or after the sale. These laws also protect consumers from false advertising and…

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What to Do If a Credit Reporting Agency Does Not Correct Your Report

If there are mistakes in your credit report, you have the right to dispute any inaccuracies. Once you challenge the inaccuracies, the credit reporting agency has a duty to delete the information or further investigate the matter before reporting back to you. Unfortunately, credit reporting agencies might not respond, and the inaccurate information remains on…

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How to Stop Unwanted Calls and Text Messages

Unwanted Phone Calls

The National Do Not Call Registry was created to stop unwanted sales calls and it’s free to register your home phone or cell phone. However, many of us continue to endure unwanted telephone calls and text messages from bizarre telemarketers and obnoxious debt collectors.  They disrupt our serenity, waste our time and slowly kill the…

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Why is South Florida a Hotbed for Robocalls?

Robocalls are a familiar story for consumers with debt. Even without debt, robocalls can be pervasive and frustrating. Incessant calls, instant hang-ups, and a number of other issues are presented whenever these kinds of calls occur. It’s no surprise that a recent index has shown Ft. Lauderdale and Miami, two of South Florida’s largest cities,…

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How Often Can Debt Collectors Call Legally?

Whether it’s student loans, credit cards, or that payday loan you still owe money on, debt collectors don’t discriminate. If you’re overdue on a payment, debt collectors will call endlessly on behalf of their clients to money owed. Despite their exuberance, debt collectors cannot call without being checked by legislation like the Fair Debt Collection…

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Bloomingdales to Pay $1.4 million in TCPA Settlement

Bloomingdales is one of America’s largest retail chains, raking in billions in profits worldwide and domestically. By all accounts, Bloomingdales is doing well in the retail space, but it may have overstepped its boundaries. To avoid a lengthy court battle, some of the company’s massive profit shares will be going towards a settlement of over…

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Even Student Lunch Debt is Being Sent to Collections

The inevitable burden that student loans can put on college students’ mind, as well as their credit rating, is seen as a necessary evil; it is part of the protocol that involves acquiring a collegiate degree. When it comes to the pesky collections calls and emails bombarding them about paying back student loans, that’s to…

Read More Agrees to $28 Million Settlement for TCPA Violations

A $28 million settlement agreement in a class action lawsuit against security services company offers an important warning to marketing companies that regularly contact consumers. This settlement is a result of allegations brought against the company for violating the Telephone Consumer Protection Act (TCPA) in December of 2015 by use of an autodialer to…

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How Courier Companies May be Violating the TCPA

With the expansion of massive courier companies and straight-to-your-door delivery services, text message notifications are often seen as a matter of convenience for most consumers. Now, recent interpretations of these text messages in relation to the Telephone Consumer Protection Act (TCPA) might also be costly violations for the world’s biggest courier services. Understanding the TCPA…

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Western Union to Pay $8.5 Million in TCPA Settlement

Western Union, the renowned named in global money transfers, will be transferring money from its very own coffers to cover a nearly $8.5 million Telephone Consumer Protection Act (TCPA) settlement. The settlement comes after the plaintiff, Jason Douglas, originally filed for damages against the company after he received an unsolicited text message asking for periodic…

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