Telephone Consumer Protection

TCPA Consent Issues Between Couples

A couple’s “he said, she said” issue could redefine future case law as it relates to the Telephone Consumer Protection Act (TCPA). A judge in Northern Ohio made an interesting decision– while agreeing that a customer, William Hodge, originally consented for his and his wife’s phone to be contacted, the judge ruled the desire for…

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Can a Political Campaign Call Me?

The recent midterm election season was an intense time for numerous campaign ads on television, the radio, and your phone. This cycle was so heated that many political campaigns took action to encourage favorable votes that they recorded robocalls to numerous states and communities. While these types of calls are annoying, they are not necessarily…

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Do Not Call Registry Fees Increase

On October 1, 2018, annual fees for access to the numbers on the National Do Not Call Registry will increase. Access to registered numbers in a single area code will go up to $63 per year while access to area codes nationwide will increase by up to $385 per year. Access to numbers on the…

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Florida Man Fined $120 Million for Placing Robocalls

The Federal Communications Commission (FCC) concluded its year-long investigation into Adrian Abramovich with the issuance of a $120 million fine for placing nearly 100 million robocalls. The calls offered vacation packages and timeshares disguised as being from prominent hospitality and travel companies. TripAdvisor initially filed a complaint to the FCC in 2016 after they began…

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$7 Million Settlement Against NRG Residential Solar

Nationally-recognized residential and commercial energy provider NRG Residential Solar Solutions agreed to a $7 million settlement in response to a Telephone Consumer Protection Act (TCPA) class action lawsuit. Lead plaintiff Michael Dobkin alleged the company of placing unsolicited calls to tens of thousands of consumers, some of which were registered to the Do Not Call…

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TCPA Strengthens as Number of Complaints Rise

Debt collection and telemarketing calls have long irritated consumers, so much so that many people regularly ignore calls from unsaved numbers. Receiving calls with individuals requesting debt payment or making sales pitches while you’re getting ready for work or trying to relax after a long day is not only annoying but illegal in many cases.…

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Medicredit Settles TCPA Lawsuit for $5 Million

As a result of legal pressure from multiple class action lawsuits for Telephone Consumer Protection Act (TCPA) violations, Medicredit, Inc. agreed to settle out of court for $5 million. Medicredit is a debt collector accused of making unwanted, pre-recorded calls to the cell phones of over 600,000 consumers. The company allegedly used a predictive dialer…

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Real Time Resolutions Settles TCPA Case for $1.3 Million

In the spring of 2017, Real Time Resolutions settled a class action lawsuit for alleged Telephone Consumer Protection Act (TCPA) violations for $1.3 million. The suit alleged that they violated the TCPA by placing robocalls or calls using an automated telephone dialing system (ATDS) to numerous consumers’ cell phones without their expressed written consent. All…

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Inside the FTC’s Biennial Do Not Call Registry Report

The Federal Trade Commission or FTC is a federal consumer protection agency. They manage the National Do Not Call Registry (DNC) and release a biennial report to Congress on its progress.  The report is “a summary of the current operations of the Registry, the impact on the Registry of new telecommunication technologies, and the impact…

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Insurance Companies: The Next Source of TCPA Violations

If you are like the majority of Americans in 2018, an overwhelming amount of your shopping has gone digital. Whether you’re searching for a last minute birthday gift or ready to upgrade your car, there is a great chance that before you ever step foot into a store, you will pick up your device and…

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