Spam Text Message Lawyer in Charlotte

What Qualifies as a Spam Text

Spam text refers to any unsolicited electronic message that is sent in bulk to consumers’ mobile phones. The sender can be anything from a legitimate business to an unknown entity. Spam texts range from promotional junk (much like the junk mail that you simply throw away at your home or office) to texts that fall outside the boundaries of the law. Spam texts can also cross the line into outright scams that are designed to harvest personal information or to cheat consumers out of their money.

Federal and State Protections

The residents of Charlotte are protected from spam texts by both the federal Telephone Consumer Protection Act (TCPA) and North Carolina’s own Telephone Solicitations Act (TSA).

TCPA Protections

TCPA ensures that consumers throughout the nation are protected from deceptive practices in relation to electronic communications from businesses. The primary regulations include all the following:

• Companies that send promotional texts are barred from doing so during quiet hours, which means before 8 AM and after 9 PM, local time.
• Companies can’t send promotional texts to those on the National Do Not Call Registry, other than those recipients with whom they already have a business relationship.
• Companies must obtain each recipient’s written consent before sending them promotional texts.
• Spam texts must identify the sender and provide the recipient with a clear means of opting out of additional messages.

When companies send texts that break the rules, recipients have the right to sue for damages that are calculated at a per-violation rate.

TSA Protections

The State of North Carolina’s TSA incorporates all the protections offered by federal law. In addition, however, it increases the financial penalties that apply, and the amount per violation increases as the number of violations rises.

A knowledgeable consumer rights lawyer can help you hold an offending company accountable and can help you recover on your statutory damages. Statutory damages refer to an award amount that is predetermined by the law, rather than being calculated as a matter of your actual losses.

Our Experienced Charlotte Consumer Rights Lawyers Can Help

If your phone is weighed down by spam texts that aren’t in accordance with legal requirements, you could have a strong legal claim. While the path forward toward rightful compensation is challenging, our formidable Charlotte consumer rights attorneys at The Law Offices of Jibrael S. Hindi are well prepared to skillfully advocate for the compensation you deserve. For more information about everything we can do to help you, please don’t delay reaching out by contacting us online or giving our firm a call at 844-542-7235 today.