Chase Receivables is a collection agency from Sonoma, California that opened back in 1953 as the Credit Bureau of Napa County, Inc. Chase Receivables does not always respectfully collect on debt. The company has very poor ratings on Yelp and over 100 complaints against them with the Better Business Bureau.


Believe it or not, the consistent, persistent, and at times threatening behavior of debt collectors is against the law in the United States. Chase Receivables is not affiliated with Chase Bank, yet they seem to use the same name to try to trick consumers into answering their calls and giving them sensitive personal and financial information. The company has appeared in court numerous times in response to allegations of illegal practices.

In September 2012 the company allegedly utilized an automated dialing system to contact Mr. Robert Simons in Massachusetts about a debt he owed the Home Shopping Network. Several times Mr. Simons informed the representative of Chase Receivables, Inc. that he would not make a payment over the phone and requested a written letter from the company to describe the debt. The company did not comply with this request and continued to make demands over the phone. These actions continued for nearly a year before the matter was settled.

These actions are highly inappropriate and restricted by special protections that consumers now enjoy.


Consumers like you are entitled to privacy protections by the Fair Debt Collection Practices Act and the Telephone Consumer Protection Act, two federal laws that are supported by the Consumer Financial Protection Bureau and consumer law attorneys in South Florida.


In the fall of 1977 a revolutionary piece of legislation emerged to stop harassment by collection agencies. Called the Fair Debt Collection Practices Act, this law curbs up to 200 unlawful actions commonly practiced by unlawful debt collectors. Unfortunately, despite the law, many collection agencies continue this behavior. The most common actions that are prohibited include:

  • Calling you at inconvenient times early in the morning or late in the evening, before 8 AM or after 9 PM or at any time they have been told is not a good time to call.
  • Calling your workplace to speak about your debt after being asked not to.
  • Pretending to be an attorney or law enforcement officer.
  • Continuing to call after you have requested them to stop.
  • Telling your friends and family members all about your debt.
  • Using abusive, profane, or threatening language to get you to pay the debt.
  • Exaggerating the amount that you owe.
  • Failing to disclose their identity.
  • …and many more.


Under the Telephone Consumer Protection Act, calls and texts made through the use of automatic dialing systems and prerecorded messages are prohibited if the targets of such communications did not expressly consent to them. If consent was not given to Chase Receivables by you to receive their communications, they are breaking the law. You can explore legal options with a Miami TCPA lawyer if you have been the target of incessant phone calls from collectors. Each TCPA violation can bring $500 to $1500 per call or text.

Chase Receivables Inc. may call from any phone number, but its two main numbers are 1-800-540-7336 and 1-707-940-3000. Either of these numbers indicates that a debt collector is trying to reach you. Find out how you may stand to receive $500 to $1500 per call or text with the counsel of a Florida TCPA attorney like Jibrael S. Hindi and his experienced team of consumer law attorneys. Call The Law Offices of Jibrael S. Hindi at 1-844-JIBRAEL today.