One of the largest debt collection agencies here in America is Enhanced Recovery Services or Enhanced Recovery Company, with over a thousand employees nationwide. The company is headquartered in Jacksonville but has satellite offices throughout the U.S. including in Orange Park, Florida; Waycross, Georgia; Spearfish and Dakota Dunes, South Dakota; and West Des Moines and Iowa City, Iowa. With such a strong presence, you would imagine such a powerful company to abide by the law. This assumption is incorrect, however, as they have been accused of breaking several laws that are in place to protect consumers from harassment by debt collectors.


When you are contacted by a debt collection agency such as Enhanced Recovery Services several times a day, particularly before 8 in the morning or after 9 in the evening, they are breaking the law. Believe it or not, consumers like you who may be in debt have protections from the desperate attempts many debt collectors take to collect on debt. All consumers, whether they are in debt or not, should be familiar with two federal laws: the Fair Debt Collection Practices Act and the Telephone Consumer Protection Act.


The Fair Debt Collection Practices Act aims to protect consumer privacy by restricting the actions of unlawful debt collectors. It was enacted in 1978 after its approval in the fall of 1977 but unfortunately, many companies continue to ignore its provisions by performing the following actions, which are strictly prohibited:

  • Calling you at inconvenient times early in the morning or late in the evening, before 8 AM or after 9 PM or at any time they have been told is not a good time to call.
  • Calling your workplace to speak about your debt after being asked not to.
  • Pretending to be an attorney or law enforcement officer.
  • Continuing to call after you have requested them to stop.
  • Telling your friends and family members all about your debt.
  • Using abusive, profane, or threatening language to get you to pay the debt.
  • Exaggerating the amount that you owe.
  • …and many more.


Under the Telephone Consumer Protection Act, calls and texts made through the use of automatic dialing systems and prerecorded messages are prohibited if the targets of such communications did not expressly consent to them. If you have not consented to receive communications from Enhanced Recovery Services via phone calls or text messages, they are breaking the law. You can explore legal options with a Miami TCPA attorney if you have been the target of incessant phone calls from collectors. Each TCPA violation can bring $500 to $1500 per call or text.


Being such a large company, Enhanced Recovery Service/ Enhanced Recovery Company is accredited by the Better Business Bureau. Their size is also probably why they have 900 or more complaints filed against them with the BBB alone within the last three years. Allegedly, Enhanced Recovery Services aka Enhanced Recovery Company has broken several of the FDCPA’s rules, including…

  • Attempting to collect a debt from the wrong person
  • Harassing and disrespecting consumers
  • Refusing to validate debts being collected
  • Making threats
  • Falsely representing their identity
  • Continuing to contact consumers after being asked to stop
  • Reporting debts that people do not owe to the credit bureaus
  • …and many more

You may receive a call from their Jacksonville offices from 904-680-2591. You have the right to dispute the debt and to request they stop all communication with you. You also have the right to speak with a knowledgeable team of Florida TCPA attorneys like Jibrael S. Hindi and his experienced team. Call The Law Offices of Jibrael S. Hindi at 1-844-JIBRAEL today or contact us online for a free case evaluation. You do not pay until JIBRAEL WINS!

Numbers Associated with Enhanced Recovery, LLC:

  • 425 – 425-271-6266
  • 605 – 605-242-1600, 605-242-1695
  • 678 – 678-430-3676
  • 800 – 800-278-2420, 800-305-5553, 800-326-1755, 800-383-4979, 800-474-0201, 800-496-4831, 800-496-8918, 800-586-0013, 800-617-0049, 800-645-0049, 800-658-0047, 800-725-6518, 800-942-0015
  • 866 – 866-577-2461
  • 877 – 877-868-2586
  • 904 – 904-645-0049, 904-680-2591, 904-732-2929
  • 912 – 912-283-3595
  • 918 – 918-493-2200