To restrict telephone solicitations by telemarketers and debt collectors, the Telephone Consumer Protection Act (TCPA) was introduced in 1991. It aims to limit the use of automatic dialing systems.
By setting specific guidelines, consumers would be protected from these electronic systems. It puts the consumer in a position to benefit from solicitation using artificial or prerecorded voice messages.
WHAT IS COVERED BY THE TCPA?
The TCPA prohibits various types of automated systems. As long as the recipient hasn’t given prior consent, the TCPA rules apply. Rules regulated by the Federal Communications Commission (FCC) are also taken into account.
WHO IS COVERED BY THE TCPA?
Automatic dialing systems as defined by the TCPA are electronic devices or types of software that automatically dials telephone numbers. Also known as robocalling, these prerecorded messages frequently ask the individual who answers to press a button on their keypad or exclaims that it is an urgent matter without identifying who is calling.
Anyone who hasn’t given prior consent is protected from these automatic dialing systems under the TCPA.
WHAT IS PROHIBITED BY THE TCPA?
Under the TCPA, strict rules are put in place to protect consumers from automated systems. Many actions carried out by solicitors ranging from minor inconveniences to significant hindrances are prohibited by the Telephone Consumer Protection Act. The list of rules include:
- Prohibiting automated calls before 8 in the morning or 9 in the evening local time
- Ensuring solicitors maintain a “do-not-call” list of individuals who requested not to be called.
- Ensuring that DNC requests are honored for five years.
- Requiring solicitors to provide their name and a telephone number or address that they can be contacted
- Prohibiting solicitations to residences that use an artificial voice recording
- Prohibiting automated calls that engage two or more lines of a multi-line business
- Prohibiting unsolicited advertising faxes
These are only some the solicitation rules the TCPA puts in place to protect vulnerable consumers like you. If you need an attorney to help you get paid after solicitors have violated one or more of these rules, visit The Law Offices of Jibrael S. Hindi or call 1-(844) JIBRAEL.
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