TCPA Strengthens as Number of Complaints Rise

Debt collection and telemarketing calls have long irritated consumers, so much so that many people regularly ignore calls from unsaved numbers. Receiving calls with individuals requesting debt payment or making sales pitches while you’re getting ready for work or trying to relax after a long day is not only annoying but illegal in many cases. With the intentions of limiting as much of these calls as possible, Congress enacted the Telephone Consumer Protection Act (TCPA) in 1991.

For almost two decades now, the TCPA has attempted to limit the frequency of these calls as well as when and how they are made. One of the most recent attempts came in June 2017 when Congress further reinforced consumer protections.

Key TCPA Protections Strengthened

Neither creditors, lenders nor telemarketers have the right to invade your privacy at their convenience. Although the TCPA clearly states restrictions, companies often violate them for personal gain. The Federal Communications Commission (FCC) indicated that settlements for TCPA cases have reached an all-time high. A recent FCC report noted that the number of TCPA lawsuits increased 70% in past years, but with these legal cases have come a stronger TCPA. Some of the most prolific changes include:

• Consent requirement for cell phone text messages from the internet
• Extending the definition of calls to include text messages
• Increased liability for calls to reassigned phone numbers
• Additional accountability for companies using systems that automatically generate and randomly dial numbers
• Further guaranteeing consumers’ right to withdraw consent whenever and however necessary

Unlikely Suspects Join the Ranks

The entities most known for violating the TCPA have been telemarketers and debt collection companies, but numerous others are now joining them. As of recent, consumers have pursued litigation against:

• Healthcare facilities
• Utility companies
• Online service providers
• Pharmacies
• Social media sites
• Retailers
• Sports franchises

Many people wouldn’t expect a number of the previously mentioned entities to be the issuers of such harassive calls, but our experience with cases against these types of entities show just that. As you are now aware of the many entities accused of violating the TCPA, it is essential that you keep your eyes and ears open for illegal practices. Under the TCPA, you may receive $500 to $1500 per call (or text). If you believe that you have a case, speak with a local TCPA lawyer who can analyze the facts and pursue legal action if necessary.

The Florida TCPA attorneys at The Law Offices of Jibrael S. Hindi can help you secure the compensation you are entitled to by law. Hundreds of millions of dollars have been won for cases just like yours, and we are here to ensure that those who violate the TCPA are brought to justice. Contact us today at 1-844-JIBRAEL for a free consultation. There are no attorney fees until you get paid!