Top 5 FAQs of the 'Do Not Call' Registry

Are you tired of receiving calls that you were not expecting to your landline or cell phone? Telemarketers, political parties, and debt collection agencies are among the top entities to place unwelcome phone calls. If you have registered your phone number on the national Do Not Call registry and are still receiving calls, these 5 frequently asked questions may explain why that may be the case.

How do I make the calls stop?

If, after signing up for the Do Not Call Registry, you continue to get phone calls, you may be receiving calls from parties that are legally allowed to call you. Certain exceptions are made by the Telephone Consumer Protection Act to allow healthcare providers, public schools, and even political parties to contact you. Only specific calls are allowed; for example, healthcare providers may call about appointment reminders, test results, and medications. In addition, public schools may call about weather closures, health risks, threats, and unexcused absences. Political phone calls are also generally allowed permitting they follow strict guidelines regarding the content of the message.

If you are receiving other types of illegal sales calls or robocalls, you should not interact in any way. Even going through the menu to be taken off the call list can prompt more phone calls. Most legitimate companies do not call phone numbers placed on the Do Not Call Registry. You should instead approach an attorney to discover ways such calls may be stopped.

If you are receiving harassing phone calls from debt collection agencies, take time to record what time you are being called and by whom. The content of the message may also be important if the collection agent uses any type of misleading information or threatening language. The TCPA along with the Fair Debt Collection Practices Act (FDCPA) place harsh restrictions on the actions these collectors can take. If you are being targeted for harassment, a TCPA attorney can help you collect up to $1500 per TCPA violation.

Why is it my phone number that keeps getting calls?

Again, it is mostly scammers who use the numbers on the Do Not Call list to conduct illegal activity like fraud. Although the FTC and the FCC are taking action to curb these types of calls, a significant increase in robocalls, or phone calls that are placed using an autodialing system to send a pre-recorded message, are being recorded. As this type of technology advances quickly, the number of scammers balloons. Calls can be placed from anywhere in the world; the phone number you may see on the display is probably not even the correct number.

What is being done about it?

Thousands of lawsuits have been filed against companies and individuals for placing unwanted phone calls. If you are receiving nonstop predatory calls from a debt collection agency or any other company, you can work with an experienced TCPA and FDCPA attorney to take action against these agencies and reclaim your privacy and freedom. Speak with Jibrael S. Hindi and his team of knowledgeable consumer law attorneys in Fort Lauderdale to discuss your case for free. You could win up to $1500 per violation. When you work with The Law Offices of Jibrael S. Hindi, you do not pay a dime until your case is settled!