Robocalls are a familiar story for consumers with debt. Even without debt, robocalls can be pervasive and frustrating. Incessant calls, instant hang-ups, and a number of other issues are presented whenever these kinds of calls occur. It’s no surprise that a recent index has shown Ft. Lauderdale and Miami, two of South Florida’s largest cities, are among the top 20 of the most robocalled cities in the United States. As upsetting as they can be, the reason for these robocalls isn’t a grand mystery.
Experts point toward two major factors: the population of the state and the demographics of the state itself. South Florida is home to a large senior citizen population as well as a large low-income middle-class population. Seniors are more susceptible to robocall scams and the latter typically uses more credit and payday loans, making them susceptible to the unsavory practice of robocalls. No matter the reason for their increase, if you’ve been a recipient of incessant robocalls, there is a way to make the calls stop and get the compensation you may be rightly entitled to receive.
Legal Protections Against Robocalls
While Florida ranks highly amongst the most robocalled states in the nation, it doesn’t lack the protection intended to stop these kinds of calls. There are two important pieces of federal legislation in place intended to curb the countless robocalls many Floridians receive: the Federal Debt Collection Protection Act (FDCPA) and the Telephone Consumer Protection Act (TCPA).
While similar in scope and purpose, the laws differ slightly from one another:
- FDCPA: The FDCPA is intended to stop debt collectors from using harassing or over-the-line debt collection practices. While many robocalls aren’t related to debt collection, the FDCPA is a sister bill to the TCPA in terms of its intentions. It works to impose penalties and prevent debt collectors from overstepping their boundaries.
- TCPA: The TCPA serves to specifically address unsavory telemarketing practices as a whole rather than debt collection alone. The TCPA added a Do Not Call registry, protections against robocalls, and limits to when telemarketers can call. In conjunction with the FDCPA, the TCPA protects against the technology and methodology of telemarketers as a whole, whereas FDCPA is intended to police the collection agencies in particular.
In theory, both laws offer comprehensive protection from annoying and illicit telephone practices, but in reality, many debt collectors still don’t follow the rules. When telemarketers cross the line and violate either the FDCPA or TCPA, it’s time to call a debt harassment attorney to help make the robocalls stop and get the rightful compensation you deserve.
Hire a TCPA Harassment Lawyer
Despite the presence of the FDCPA and TCPA, it’s often not enough to make the robocalls stop. Numerous companies suffer the consequences for not respecting the law, and as a result, attorneys have to step in and protect the rights of ordinary people. At the Law Offices of Jibrael S. Hindi, we excel at stopping telemarketers from calling and getting you the compensation you deserve.
If you’ve received robocalls or phone calls that just won’t stop, give our office a call. We are available to offer you a free consultation and case review at 1-844-542-7235 or complete our online contact form right now.