Consumer protection laws are in place to help with issues that may arise when purchasing goods and services. In some cases, you may feel that the business has taken advantage of you, or you may need help if something unexpected…
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If there are mistakes in your credit report, you have the right to dispute any inaccuracies. Once you challenge the inaccuracies, the credit reporting agency has a duty to delete the information or further investigate the matter before reporting back…
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The National Do Not Call Registry was created to stop unwanted sales calls and it’s free to register your home phone or cell phone. However, many of us continue to endure unwanted telephone calls and text messages from bizarre telemarketers…
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Robocalls are a familiar story for consumers with debt. Even without debt, robocalls can be pervasive and frustrating. Incessant calls, instant hang-ups, and a number of other issues are presented whenever these kinds of calls occur. It’s no surprise that…
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Whether it’s student loans, credit cards, or that payday loan you still owe money on, debt collectors don’t discriminate. If you’re overdue on a payment, debt collectors will call endlessly on behalf of their clients to money owed. Despite their…
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Bloomingdales is one of America’s largest retail chains, raking in billions in profits worldwide and domestically. By all accounts, Bloomingdales is doing well in the retail space, but it may have overstepped its boundaries. To avoid a lengthy court battle,…
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The inevitable burden that student loans can put on college students’ mind, as well as their credit rating, is seen as a necessary evil; it is part of the protocol that involves acquiring a collegiate degree. When it comes to…
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A $28 million settlement agreement in a class action lawsuit against security services company Alarm.com offers an important warning to marketing companies that regularly contact consumers. This settlement is a result of allegations brought against the company for violating the…
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With the expansion of massive courier companies and straight-to-your-door delivery services, text message notifications are often seen as a matter of convenience for most consumers. Now, recent interpretations of these text messages in relation to the Telephone Consumer Protection Act…
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Western Union, the renowned named in global money transfers, will be transferring money from its very own coffers to cover a nearly $8.5 million Telephone Consumer Protection Act (TCPA) settlement. The settlement comes after the plaintiff, Jason Douglas, originally filed…
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In a victory for victims of the Telephone Consumer Protection Act (TCPA), Education Financial Solutions will have to pay out over $1.1 million in a settlement that alleges the firm used autodialers to contact consumers without their consent. Using the…
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A couple’s “he said, she said” issue could redefine future case law as it relates to the Telephone Consumer Protection Act (TCPA). A judge in Northern Ohio made an interesting decision– while agreeing that a customer, William Hodge, originally consented…
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The recent midterm election season was an intense time for numerous campaign ads on television, the radio, and your phone. This cycle was so heated that many political campaigns took action to encourage favorable votes that they recorded robocalls to…
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On October 1, 2018, annual fees for access to the numbers on the National Do Not Call Registry will increase. Access to registered numbers in a single area code will go up to $63 per year while access to area…
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The Federal Communications Commission (FCC) concluded its year-long investigation into Adrian Abramovich with the issuance of a $120 million fine for placing nearly 100 million robocalls. The calls offered vacation packages and timeshares disguised as being from prominent hospitality and…
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Nationally-recognized residential and commercial energy provider NRG Residential Solar Solutions agreed to a $7 million settlement in response to a Telephone Consumer Protection Act (TCPA) class action lawsuit. Lead plaintiff Michael Dobkin alleged the company of placing unsolicited calls to…
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Debt collection and telemarketing calls have long irritated consumers, so much so that many people regularly ignore calls from unsaved numbers. Receiving calls with individuals requesting debt payment or making sales pitches while you’re getting ready for work or trying…
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As a result of legal pressure from multiple class action lawsuits for Telephone Consumer Protection Act (TCPA) violations, Medicredit, Inc. agreed to settle out of court for $5 million. Medicredit is a debt collector accused of making unwanted, pre-recorded calls…
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In the spring of 2017, Real Time Resolutions settled a class action lawsuit for alleged Telephone Consumer Protection Act (TCPA) violations for $1.3 million. The suit alleged that they violated the TCPA by placing robocalls or calls using an automated…
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The Federal Trade Commission or FTC is a federal consumer protection agency. They manage the National Do Not Call Registry (DNC) and release a biennial report to Congress on its progress. The report is “a summary of the current operations…
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If you are like the majority of Americans in 2018, an overwhelming amount of your shopping has gone digital. Whether you’re searching for a last minute birthday gift or ready to upgrade your car, there is a great chance that…
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All consumers who received telemarketing calls from Birch Communications on or after Oct. 27, 2011, may be eligible for a potential award of up to $200 per person. The ruling came on Oct. 13, 2017, and came as a result…
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Our phones are precious to us, and the last thing anyone wants is to be bombarded by incoming calls from foreign numbers. For a long while, telemarketers, debt collectors, and scammers alike had the freedom to contact you whenever and…
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Have you ever received an automated call from an unknown source? Most people ignore them and get back to their day-to-day activities, but robocalls are prohibited under the Telephone Consumer Protection Act (TCPA). Fort Lauderdale-based Caribbean Cruise Line is one…
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Cell phone scams come in various forms. What they all have in common is that they are made with the intention of cheating you out of your hard-earned money. Some of the most common cell phone scams are debt collection…
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Consumer fraud is an issue that affects all Americans, but no demographic is targeted more than the elderly (60 and over). According to AARP, more than $3 billion is swindled from older adults each year through exploitation calls, scams, and…
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The number of lawsuits invoking the Telephone Consumer Protection Act (TCPA) has gone up dramatically since 2014, the same year that lawsuits surrounding the Fair Debt Collection Practices Act (FDCPA) officially fell below 10,000. These two federal laws aim to…
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Since the inception of telecommunication, phones have been used for various purposes. They started off as landlines in everyone’s home to cell phones that occupy the pockets and purses of almost every American today. These same phones have recently been…
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A class action lawsuit was filed on January 12, 2017 by plaintiff Amy Viggiano, who claims that Kohl’s allegedly violated the Telephone Consumer Protection Act (TCPA) by sending her unwanted text messages. She is seeking up to $1500 per TCPA…
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A class action lawsuit was filed against American Honda Finance in California for the alleged violation of the Telephone Consumer Protection Act (TCPA). This act protects consumers from receiving unsolicited phone calls which can come in the form of a…
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A rule change has been put into effect by the Federal Communications Commission (FCC) allowing lawmakers and their agents to contact cell phones without consent. This came as a result of three petitions that were filled requesting the clarification of…
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A North Carolina judge ruled in favor of the plaintiff in the amount of $20.5 million in a class action lawsuit brought against Dish Network. The trial lasted five days and Dish Network was ultimately found liable for 51,000 telemarketing…
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Since the inception of the Telephone Consumer Protection Act (TCPA), hospitals, pharmacies, and other healthcare companies have faced several issues unique to the healthcare industries. It is extra-difficult for these companies to comply with the provisions in the TCPA while…
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Are you tired of receiving calls that you were not expecting to your landline or cell phone? Telemarketers, political parties, and debt collection agencies are among the top entities to place unwelcome phone calls. If you have registered your phone…
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Under the Telephone Consumer Protection Act (TCPA), several protections are granted to the average American citizen with a phone number. Whether you have a cell phone or still cling to a landline, companies cannot call you without your consent for…
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Under the Telephone Consumer Protection Act (TCPA) of 1991 consumers are protected from telemarketing communications from entities trying to sell their products or services. The Act restricts the way businesses advertise over the phone, whether by placing phone calls to…
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A major class-action lawsuit was settled recently when pharmacy giant Walgreens agreed to an $11 million settlement to end a lawsuit initiated in 2013. The class-action suit claimed that the company violated provisions in the Telephone Consumer Protection Act, or…
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The Telephone Consumer Protection Act (TCPA) aims to regulate all wireless communications to consumers for the purpose of marketing. Mainly, the TCPA targets telemarketing calls, voice messages and text messages and requires companies that engage in this type of marketing…
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If you have a store credit card with a prominent retailer, you may be familiar with Comenity Bank. The company is a giant debt collection agency and manages nearly 200 store credit cards from big names like Victoria’s Secret, Crate…
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For-profit university, University of Phoenix has recently faced complaints for allegedly violating the Telephone Consumer Protection Act (TCPA). In June 2016 the company was accused of placing unwanted calls to cellular phones without receiving consent. Plaintiff Twonesha Johnson-Hendricks filed a…
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Ride-share company Lyft, Inc. of San Francisco, CA is once again in the hotseat for alleged TCPA violations. For the second time in just a little over a year the company is facing a wave of class-action lawsuits over autodialed…
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In 2014, Sheryl Freeman of Georgia pursued litigation against Tenet Healthcare Corporation and Conifer Healthcare Solutions for allegedly violating the Telephone Consumer Protection Act (TCPA). These companies allegedly called her and several patients illegally for non-emergency reasons. Mrs. Freeman claimed…
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Almost everyone has heard of the Do Not Call List, with over 200 million numbers registered as of 2010. The Do Not Call Registry, as it is formally called, is managed by the Federal Trade Commission to protect the privacy…
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In May 2016, the United States Supreme Court decided on a case that can affect whether consumers entangled in debt collection lawsuits have sufficient “standing” to initiate a lawsuit. Legal standing is defined as the right to initiate a lawsuit…
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Have you received communication from Receivables Management Solutions, Inc.? It may help you to know that this is a debt collection company that has allegedly violated the rights of people like you. You may be in debt, or you may…
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Nobody is fond of being in debt, yet for millions of Americans, deceitful debt collectors make this reality much more troublesome. Dozens of collection agencies throughout the country refuse to abide by consumer protection laws which aim to protect your…
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Anybody with outstanding credit card, student loan, or even medical debt can be a target of predatory debt collection agencies. With the average person’s debt a whopping $5,000, it’s no wonder so many debt collectors cannot control themselves when they…
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Consumer protection laws have expanded to protect the increasing number of ways consumers can be contacted. Although a handful of debt collection agencies attempt to abide by the rules, many fail to respect the privacy of the consumers they are…
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Too many people in America are in debt these days making it all too easy for collection agencies like Performant Recovery, Inc. (formerly Diversified Collection Services) to target consumers who are going through a rough time. Sadly, debt is a…
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Chase Receivables is a collection agency from Sonoma, California that opened back in 1953 as the Credit Bureau of Napa County, Inc. Chase Receivables does not always respectfully collect on debt. The company has very poor ratings on Yelp and…
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One of the largest debt collection agencies here in America is Enhanced Recovery Services or Enhanced Recovery Company, with over a thousand employees nationwide. The company is headquartered in Jacksonville but has satellite offices throughout the U.S. including in Orange…
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When debt collection agencies persistently call consumers at all hours of the day, every day of the week that is considered harassment by federal law. Too many Americans are in between a rock and a hard place right now, with…
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The TCPA & How You Can Recover Under Robocalls The TCPA is the FCC’s response to over 150,000 complaints each month by consumers that they are being harassed by predatory robocalls. A robocall is an automated phone call that is…
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Yet another national banking giant agrees to pay a whopping settlement to a Telephone Consumer Protection Act (TCPA) lawsuit. As of June 30th, Wells Fargo Bank is due to reimburse over three million customers a serious sum for its alleged…
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As modern communication technology advances, so too does the harassment by unlawful debt collectors. Although many debt collectors do their best to abide by today’s consumer protection laws, too many take advantage of technology to engage in unlawful conduct such…
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If you are tired of receiving countless telemarketing calls with bogus offers and cheap attempts at stealing your personal information, you are not alone. Millions of telemarketing calls are placed per year, and a grand majority of them are deceptive…
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The amount of credit card debt owed by U.S. households continues to climb, with the average household debt reaching $16,061, up from $15,762 just last year. Millions of people struggle to keep debt at bay in America, and collection calls…
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