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Can You Sue over Spam Calls and Text Messages? Here’s What You Need to Know

When spam calls and texts go too far and cross a legal line in the process, you can sue for damages. Doing so, however, involves complex challenges that call for professional legal representation. An important early step is discussing the unique aspects of your claim with an experienced consumer rights attorney at The Law Offices of Jibrael S Hindi.

Your Experience

If you are receiving spam robocalls and texts that are stressing you out or otherwise interfering with your life, you have legal rights. Consumers are not required to sit idly by while spammers continue to hound them. If you have had enough, there are legal tools in place to help, and one of the most robust is the Telephone Consumer Protection Act (TCPA).

The TCPA

The TCPA was originally created in 1991 to address the unsolicited robocalls that were plaguing landlines at the time. In 2013, however, the FCC expanded the Act’s reach to include calls and texts to cellphones. This move was based on the invasive nature of these forms of communication and their potential for causing serious damage.

If the telemarketing company, debt collector, or business in question does not have your written permission to contact you via calls or texts, their efforts to do so could be in violation of federal law. Ultimately, consumers can sue companies that overstep the boundaries set by the TCPA for statutory damages at the rate of $500 to $1,500 per illegal message.

Lawsuits against those who make spam calls and send spam texts can lead to considerable financial compensation for consumers. In the process, however, they also send a strong message to companies that engage in these illegal practices. This makes cases like yours important on a variety of levels that include compensating consumers who have been harmed and helping to pave the way toward stronger consumer rights.

When Calls and Texts are Illegal

Not all spammy calls are illegal, but many are. All the following practices violate consumers’ rights under the TCPA:

  • The recipient did not provide the sender with written consent.
  • Calls or texts came outside the hours set by the law, which are from 8 AM to 9 PM.
  • The unsolicited calls or texts were automated or sent via autodial.
  • The recipient opted out of calls and messages, but they came anyway.
  • The sender did not identify themselves in the calls or texts.

Turn to a knowledgeable consumer rights lawyer for the help you’re looking for.

You Need an Experienced Consumer Rights Lawyer in Your Corner

The practiced consumer rights attorneys at The Law Offices of Jibrael S Hindi have reserves of impressive experience helping consumers prevail with optimal legal outcomes in response to spam calls and text messages. We’re here for you, too, so please don’t hesitate to contact us online or give our firm a call at 844-542-7235 today.