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How to Protect Yourself from Spam Calls and Texts: Legal Options Explained

Spam calls and texts from telemarketers can waste a lot of your time and energy, and they can ultimately become invasive. To make matters worse, these calls and texts are sometimes scams that are designed to obtain private information from you, to bilk you out of your money, or both. Fortunately, there are steps you can take to help protect yourself, and an excellent place to start is consulting with an experienced consumer rights attorney at The Law Offices of Jibrael S Hindi.

Take a Proactive Stance 

To begin, it’s a good idea to take a proactive stance against spam calls and texts. This includes all the following:

  • Join the Do Not Call Registry, which helps to ensure that companies will not include you on their robocall lists. Nonprofit organizations, however, are not held to the same legal standards.
  • If you don’t recognize the number of the party calling you, don’t answer, and if you do find yourself on the receiving end of a spam call, simply hang up.
  • Be aware that spam calls can come from spoofed numbers that may seem familiar to you. A good approach is letting calls you’re not sure about go to voicemail. This way, you have the option of getting back to the caller if you’re interested in doing so.
  • If the caller or the recording offers you a button to hit in order to stop receiving calls from them, you’re likely better off just hanging up. This is a tactic that scammers often use to help them identify targets.

If you are receiving spam calls that do not comply with the requirements set forth by the Telephone Consumer Protection Act (TCPA), you have legal recourse. When companies violate telemarketing laws, consumers have the right to file cases against them. These suits are generally based on practices like the following:

  • Unsolicited robocalls or texts to consumers who have not provided express consent
  • Calls or texts to consumers who’ve directly informed the company that they do not want to be contacted
  • Marketing calls or texts to consumers who’ve been on the Do Not Call Registry for at least 31 days

The TCPA can impose $500 in statutory damages per text or call, and this amount can be increased to $1,500 per violation in response to willful or intentional violations. If you believe that you are the victim of TCPA violations, the best course of action is to consult with an accomplished consumer rights lawyer early on.

Don’t Wait to Call an Experienced Consumer Rights Lawyer

The capable consumer rights attorneys at The Law Offices of Jibrael S Hindi unleash the full force of our legal insight and skill for every client we faithfully represent, and we welcome the opportunity to also help you. Your case is important, so please don’t put off contacting us online or giving our firm a call at 844-542-7235 today.