If debt collection calls have become disruptive, and you are feeling on edge, you’re not alone. The upside is that there are steps you can take to end the constant noise and regain peace of mind. There are federal laws in place that are designed specifically to help, and consulting with our experienced fair debt collection attorney at The Law Offices of Jibrael S. Hindi is always advised.
The Telephone Consumer Protection Act (TCPA) is designed to protect consumers from unwanted calls and from calls that harass. TCPA generally applies to debt collection companies that implement automated calling systems, and texts and some forms of voicemail are also covered. Ultimately, if you have not given your direct consent to be contacted in this way, the barrage of calls you receive may be illegal.
Before robocalling you, debt collectors must obtain your permission on the matter. Even if you did provide your consent at some point, you have the legal right to revoke it at any time. Once you tell a collection agency to stop with the automated calls, they must do so, and if they fail to comply, you can take legal action that could lead to compensation.
You have the legal right to request that a debt collector stop all contact with you, whether that means calls, texts, emails, or letters. The surest means of putting an end to harassing contact from a debt collection agency is writing a letter that instructs them on the matter.
Once the debt collection agency receives your letter, it must halt all communication other than the following:
Threatening to take legal action as a means of harassing you, however, is not allowed. Finally, you should know that just because contact from the collection agency ends does not mean that the legitimate debt that you owe is likely to disappear.
A savvy fair debt collection attorney can help you effectively and efficiently resolve your problem with unwanted debt collection calls. For example, having a well-respected consumer protection law firm send an official cease and desist letter is likely to garner considerable attention. And at this point, the debt collection company is required to limit all communication to your legal representative.
Our fair debt collection attorney at The Law Offices of Jibrael S. Hindi has extensive experience helping clients like you end harassing calls from debt collectors and protect their legal rights in the process. For more information about everything we can do to help, please don’t delay contacting us online or giving our firm a call at 844-542-7235 today.