Why Ignoring Spam Calls Could Cost You Legal Remedies

There are important federal and state laws in place to help protect consumers from intrusive spam calls but waiting to address the matter is not advised. The Telephone Consumer Protection Act (TCPA) includes careful guidelines that companies engaging in telemarketing must follow. To hold a company legally accountable, however, you’ll need to prove that its practices were outside the boundaries of the law. A very important form of evidence is your cell phone bill, which only reflects calls that are answered.

Consulting with an experienced consumer rights attorney at The Law Offices of Jibrael S. Hindi today can help you better protect your rights and recover on your losses.

If the Company Is Determined to Be in Violation

If the company that bombards you with spam calls is found to be in direct violation of the TCPA, you can seek an award of $500 per violation. This is the statutory damages amount for every call or text that should not have been sent. For any calls that are determined to have been sent knowingly or willfully, however, this compensation can be bumped up to $1,500 per violation.

Holding the Company Responsible

In other words, there is a legal remedy, but you’ll need to prove each violation prior to compensation. A very important point to make here is that only those calls that you pick up will show up on your cell phone bill. Further, your phone bills can prove to be a solid form of evidence that the company in question will be hard-pressed to effectively deny.

Answering the Calls Can Help

One of the surest means of establishing the number of violations the company in question engaged in is identifying the calls on your cell phone bill. If you are in the habit of simply ignoring these calls, you deny yourself a critical form of evidence that could make or break your case.

There’s No Need to Engage in Conversation

It’s important to note that, once you answer the phone, you are not required to engage in a conversation. In fact, you can simply hang up, confident in the knowledge that you have the evidence you need.

The Requirements Established by the TCPA

The TCPA includes very specific requirements regarding marketing calls and texts to cell phones, and companies that ignore them can be held legally responsible. Consider all the following:

• Calls must be made between the hours of 8 AM and 9 PM.
• Recipients must give their express written consent to be called in the first place and must be afforded the right and the mechanism to revoke their consent.
• Companies must honor the national do-not-call registry and their own internal do-not-call lists.
• Consumers must be afforded an accessible and effective means of opting out.
• Those doing the calling must identify themselves and the company they represent and must provide a means of contacting the company.

An Experienced Consumer Rights Lawyer Is in Your Corner

The knowledgeable consumer rights attorneys at The Law Offices of Jibrael S. Hindi dedicate our imposing practice to skillfully pursuing the compensation to which our valued clients are entitled. Learn more by contacting us online or calling us at 844-542-7235 today.